Dispatcher / Medical Scheduler – $17–$22/HR
Elite Ambulance – Orland Park & South Suburbs of Chicago
Full-Time/Part-Time with Flexible Scheduling
Immediate Benefits
- Competitive hourly pay: $17–$22/HR
- Medical, Dental, and Vision Insurance
- Life Insurance
- 401(k) with Company Match
- Paid Time Off
- Paid Training and Continuing Education
- Career Advancement Opportunities
- Modern, Well-Maintained Work Environment
- Supportive Team Culture
Position Overview
Join Elite Ambulance as a Dispatcher / Medical Scheduler and play a critical role in ensuring timely, efficient ambulance services. You will coordinate schedules, dispatch emergency and non-emergency calls, and be the vital communication link between patients, field crews, and healthcare facilities. If you’re organized, thrive under pressure, and have a passion for helping others, we want you on our team.
Key Responsibilities
- Receive and prioritize incoming calls (emergency and non-emergency)
- Schedule and coordinate patient transports and ambulances
- Dispatch field crews according to availability and urgency
- Communicate effectively with healthcare facilities, patients, and team members
- Monitor and track ambulance locations to optimize response times
- Maintain accurate records of calls, schedules, and transport logistics
- Collaborate with operations and management to ensure seamless service
- Assist with administrative tasks (data entry, record-keeping, etc.)
Qualifications
- High school diploma or equivalent required
- Prior experience in dispatching, scheduling, or customer service preferred
- Strong verbal and written communication skills
- Proficient computer skills (MS Office, scheduling software, etc.)
- Ability to manage high-stress situations calmly and efficiently
- Excellent organizational and multitasking abilities
- Willingness to work flexible schedules, including weekends and holidays
Why Choose Elite Ambulance
- Supportive management team
- Clear advancement pathways
- Ongoing training and development
- Team-focused environment
- Stable, growing company
- Recognition programs
- Employee assistance program
Career Growth Opportunities
- Lead Dispatcher
- Scheduling Coordinator
- Operations Supervisor
- Administrative Management Roles
Work Environment & Physical Requirements
- Fast-paced office setting
- Extended periods of sitting at a computer or dispatch console
- Frequent communication via phone and radio
- Ability to handle multiple tasks under tight deadlines
About Elite Ambulance
Elite Ambulance is a leading emergency medical services provider committed to exceptional patient care. We invest in our team members through competitive compensation, comprehensive benefits, and ongoing professional development. Join our team and make a meaningful impact in your community while building a fulfilling career in emergency medical services.
How to Apply
Click “Apply Now” to submit your application.
Please include:
- Resume
- References
- Availability preferences
Elite Ambulance is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.